FAQs

We’re thrilled to welcome all pets and pet owners in Aruba. Here are the answers to some frequently asked questions you might have before your visit:

1. What Are Your Store Hours?

Bestial Pet House is open from Monday to Saturday from 9:30 a.m. to 6:30 p.m. We’re here to serve you and your furry friends!

2. Where Is Bestial Pet House Located?

You can find us at Tanki Flip 119, conveniently located in Aruba. Stop by and explore our wide range of pet products and services.

3. What Forms of Payment Do You Accept?
We accept cash, credit cards, and other electronic payment methods for your convenience. You can choose the option that works best for you.
4. What Services Do You Offer at Your Pet Grooming and Spa?

Our Pet Grooming and Spa offers a comprehensive range of services, including bathing and drying, teeth brushing, haircut, brushing, nail trimming, sanitary trim, ear cleaning, and more.
We take pride in providing personalized grooming services tailored to your pet’s specific needs.

5. How Can I Schedule a Grooming Appointment?

Scheduling a grooming appointment is easy! Simply give us a call at 587- 7271, or send us a message at 569-0774 to book an appointment. Our friendly staff will assist you in finding a convenient day and time.

6. What is the Recommended Frequency for Pet Grooming?

The recommended frequency for baths and grooming is usually every 4-8 weeks, although it will vary depending on the breed, coat type, and individual needs of your pet.

7. Are Your Grooming Products Safe for Pets?

Absolutely! We use only high-quality, pet-safe grooming products and follow industry-standard techniques to ensure pets’ well-being at all times.

8. Do You Have Experience Handling Aggressive or Anxious Pets

Our team has experience in handling pets with different temperaments, including anxious or aggressive behaviors. No matter the case, we make sure to prioritize their comfort and safety, using gentle handling techniques and creating a calm environment for each pet to ensure a pleasant experience.

9. Can I Make Purchases Online for Pet Supplies?

Yes, you can make your purchase from the comfort of your home through our WhatsApp, and we’ll deliver the order directly to your home in Aruba.

10. What Is Your Return/Exchange Policy for Pet Supplies?

If you’re not satisfied with a product, don’t worry, our return/exchange policy is customer-friendly.

We Hope You and Your Best Furry Friend Visit Us Soon!

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